Working with 5 Generations

Working With the Five Generations


Welcome to our six-part video course on "Working With the Five Generations"! Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks and expectations that create differences and commonalities between the five major generations of workers in the United States. In this video course, you will learn about each of the major generations, how different cultures have shaped different people, and why it is important to understand how to communicate with people from different generations.

Working With the Five Generations (Part 1 of 6): Working With Different Generations


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this first of six-lesson series, we’ll learn what a generation is, what the five major generations in the United States are, and how to use this information wisely. Remember: the more you understand people, the better you can work with them.

Working With the Five Generations (Part 2 of 6): The Traditionalists


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In the second of a six video lesson series, you’ll learn that Traditionalists are U.S. Americans born before 1946 -- the end of World War II. In this video lesson, we’ll explore what makes Traditionalists unique and we’ll discuss what they might expect in a workplace setting and in a service interaction.

Working With the Five Generations (Part 3 of 6): The Baby Boomers


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In the third of a six video lesson series, you’ll learn that Baby Boomers are people born from 1946 to the early 60’s. In this video lesson, we’ll find out why they have such a distinctive generational name, how their experience has shaped them as a group, and what working with them in the modern workplace might be like.

Working With the Five Generations (Part 4 of 6): The Gen Xers


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this fourth of a six-lesson series, you’ll learn that Gen-Xers are people born from the early 60’s until the early 80’s. They’re the children of Traditionalists and Baby Boomers, and are sometimes called the “sandwich generation” between Boomers and the Millennials. In this video lesson we will look at some of the events that shaped this generation, and what we can expect from them as workers and as customers.

Working With the Five Generations (Part 5 of 6): The Millennials


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In the fifth of a six-lesson series, you’ll learn that Millennials are the people born between the middle 80s, and the late 90s or early 2000s. They’ve grown up in an era of rapid technological growth, and in this lesson we’ll explore how this and other experiences influence their needs in the workplace and their expectations in a service interaction.

Working With the Five Generations (Part 6 of 6): Generation Z


Duration: 7 min.

Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this last of a six-lesson series, you’ll learn that the youngest generation, born in the late 90s and early 2000s, doesn’t have a widely-accepted name yet. We’re choosing to call them "Gen-Z." How did growing up in a world of ever-present technology and instant access to information change the way we work with and sell to this rapidly growing group of young people? We’ll find out in this lesson!
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